I stayed in a Superior Double Room, and it was really nice! The room was super clean and tastefully decorated. Loved the extra touches like bathrobes and nice toiletries. The bathroom was lovely too. It was pretty quiet, which was a plus. Just steps away from the town, so I could explore conveniently. a great room experience!

great city strolls with parks and landmarks nearby

I had a fantastic stay with a really good-sized room that was modern and spotless, not to mention the huge bed that made for a comfy sleep. plus, being just a few minutes from Wansbeck Riverside Park was perfect for my morning walks among beautiful park views and quiet spaces to unwind after exploring the city.

great access to parks and landmarks for weekend explorers

I loved the spacious, modern room with a large bed and found the breakfast to be outstanding, complete with lovely Italian coffee and a variety of options, making my stay a delight for a weekend traveler like me who enjoys exploring the city on foot and taking in the park views nearby. plus, Wansbeck Riverside Park is less than 2 km away, providing a perfect spot for a leisurely stroll.

The room was large and impeccably clean. Staff provided a warm welcome and were always helpful. The fridge in the room was a nice touch for snacks and drinks. I enjoyed the lovely bathroom with modern fixtures. a great stay! 😊

The room was recently renovated and extremely clean, making our stay comfortable and enjoyable. We loved the relaxation options, especially the full body massage and head massage available at the spa. The £10 parking fee felt a bit steep for an open lot, but it didn't ruin our overall experience. 😊

Great room with a huge bed, but check-in took longer than expected.

We recently stayed in a spacious room with a modern bathroom and really enjoyed the excellent breakfast. the range and quality were top-notch! The dining experience was delightful, especially the Sunday carvery, which was a standout for us.

the room was huge and nipping clean, soundproofing was on point too. got a friendly greeting from the staff, very welcoming. loved the fast checkout and the good selection of drinks in the room. the location is pretty good for traveling onward and the bath/shower combo is nice.

only thing that kinda sucked was the limited plugs in the room and having to pay for parking, like seriously?

Fantastic family stay!

We had a blast! The room was super comfy and clean. The staff were friendly and made us feel right at home. Breakfast was really good, and we enjoyed the bar area too. Just wished the parking was a bit easier to find. Definitely recommend this place!

The room felt really fresh and modern, and I appreciated the cleanliness throughout my stay. The bathroom had a great shower with nice toiletries, which made for a comfortable experience. I noticed some maintenance issues like dirt on the shower screen and a light in the bathroom that wasn't working. The breakfast on the first day was disappointing and not fresh, especially for the price I paid. I found the parking fee of £10 per night to be a bit steep, especially since it's automatically added on the website. Staff interactions were mostly pleasant, but I did expect a bit more attention to detail regarding their service during busy times. Despite these issues, I enjoyed the proximity to local venues and had good food after the first day of my stay.

The hotel had a lovely, spacious room with great tea and coffee facilities. The friendly staff were very accommodating, and the breakfast was diverse and delicious. parking fees were unexpected and added to the total cost.

wonderful staff went above and beyond while the hotel's restaurant served incredible food and drinks to enjoy

Incredible staff, delicious food!

Would recommend for a city holiday

Beautiful room, comfortable room, with a lovely restaurant that served delicious food during my stay and a small fridge that was really useful for keeping snacks cool.

Everything was up to par.

The stay was enjoyable with a clean and modern room. I appreciated the small fridge, which added a nice touch. The breakfast was excellent, featuring a great selection and perfectly cooked options. Although I found the mattress a bit hard for my liking, it didn't detract from my experience overall.

satisfactory stay but room for improvement

The ample tea and coffee selection in the room enhanced our mornings. The friendly staff made us feel welcomed during our stay.

The organization of the dining reservations could be improved.